Our new adoption process...


First-come, first served with our digital queue!

Thank you for your incredible support of the animals and continued patience as we navigate this high demand for our adoption program resources! In an effort to serve our clients in a more efficient and fair manner, the Humane Society of Boulder Valley has decided to assist clients with adoptions through a first-come, first served model.

We are still adhering to social distancing and other health guidelines to keep you and our staff safe. To limit the number of people in the building, we ask that you join our digital client queue during business hours to meet our adoptable pets. We are still open seven days a week to help you find a new addition to your home. Our Adoption Center hours are Monday through Friday, from 11:00 a.m. to 6:00 p.m., and Saturdays and Sundays 11:00 a.m. and 5:00 p.m.

During our business hours, please use the button below to start the queueing process from home by entering your information. Upon arrival at HSBV, if you pre-registered for our digital queue at home, you must scan the QR code posted on our Adoption Center doors or in our Barking Lot to check-in to activate your place in line. For walk-up addition to our queue, simply scan the posted QR code and enter your information to activate your place in line. Once you have activated your place in our digital queue, you will receive a text notification with your position in line. If you are unable to scan our QR code, please call our team at 303-442-4030 x390 upon arrival at HSBV and they will add you to our queue.

Until we are able to start your visit, we ask that you remain socially distanced from other clients outside or in your car. A member of our Adoption Team will then notify you via SMS text messaging when you may come into the building. In an effort to prevent unnecessary delays, you must be available within 5 minutes of being contacted in order to keep your place in line. We are still only permitting clients to meet with one species of animal (dog, cat, or small animals) and only two animals per visit. We also encourage client to bring no more than two additional people with you to your visit.

If you are unable use our digital queue or receive SMS text messaging for notifications, please call our Adoption Desk at 303-442-4030 x390 upon arrival for assistance.

Please view the animals we currently have available for adoption on our website before joining our digital client queue. Before you walk through our Adoption Centers, we will ask that you wash your hands or apply hand sanitizer, and wear a face mask for the duration of your visit. First holds can be placed on an animal after you have met them if you need an additional day to decide on adoption. If the animal you are meeting with has an existing first hold, a second hold can be placed for you in the event the first client decides not to adopt.

If you decide to adopt, we will complete your adoption with payment and an e-signature to make everything official! We ask that adoption fees are paid using a debit or credit card.

As always, the Humane Society of Boulder Valley remains dedicated to our Satisfaction Guaranteed policy; if you adopt an animal from HSBV and discover that you are not compatible due to behavior concerns or medical issues, or lifestyle fit, you may return your pet to HSBV.

Placing an animal on “hold”

HSBV offers adoption holds for available animals only after you have met with them. Once you have met with an animal and are onsite, you may place a 1st hold for a $30.00 non-refundable service fee to support the cost of care and administration of your hold. 1st holds for non-dog/cat species with adoption fees of less than $50.00 can be placed for a $10.00 non-refundable service fee. 1st holds are valid through close of business the following day. If you are meeting with an animal who has a first hold, you may place a 2nd hold for a $10 non-refundable fee. If the client with the 1st hold chooses not to adopt or their hold expires, you will become the 1st hold and be notified of your status. Your new 1st hold will reserve the animal through the end of the following business day.

*Hold fees are administrative and therefore non-refundable, are not tax-deductible donations, and are not applied towards the adoption fee.