Veterinary Clinic FAQs

  1. Where is the Veterinary Clinic?
    The Veterinary Clinic is located at 2323 55th Street, between Pearl St. and Arapahoe Ave. in Boulder, Colorado. We are located just to the east of the main shelter.
  2. Do I need an appointment?
    Yes. The Veterinary Clinic is open Monday through Saturday, by appointment only. We do our best to accommodate our clients who have immediate needs but our clinic is not an emergency animal hospital. If your pet is experiencing a medical emergency, please contact your nearest emergency animal hospital. To make an appointment, please call 303-442-4030, option 2. A list of local emergency animal hospitals can be found here.
  3. How do I pay for my veterinary visit?
    Payment in full is expected at the time of the service. The Veterinary Clinic accepts cash, checks, and all major credit cards. To help guardians with planning and managing their finances for their pets’ veterinary services, the Veterinary Clinic offers CareCredit and Scratch Pay.
  4. Do you have programs for low-income families?
    Yes. Our Veterinary Clinic offers the SHARE Program, which provides discounts on medical care to clients who qualify as low income. In this way, we can help ensure that companion animals receive proper medical care and remain in their homes with their guardians. This program is limited to families living in Boulder or Broomfield counties. To see if you qualify for the SHARE program, bring proof of residence and income to our veterinary clinic during regular business hours.  We cannot prequalify you by phone, or guarantee your discount by phone.
  5. Does my pet have to be an alumnus of the Humane Society to use your clinic? Am I required to use your Veterinary Clinic if I adopt an animal from the Humane Society?
    No. The Veterinary Clinic is open to the public regardless of where you obtained your pet. Revenue generated by the Veterinary Clinic directly supports the mission of the Humane Society of Boulder Valley by funding health care for 7,000 animals annually. We encourage our adopters to utilize the veterinary clinic of their choice.
  6. What is a new adoption exam?
    We encourage all adopters to visit a veterinarian soon after adoption for an examination of their new pet. This first visit establishes a relationship between your new pet and your veterinarian. Many veterinary clinics in the Boulder area offer complimentary examinations for newly adopted pets. A list of participating clinics can be found here. Contact your veterinary clinic to see if they offer this and if there are any time restrictions. At the visit, the health care team will review your new pet’s vaccination history and make recommendations that will set your pet up for a lifetime of wellness. To make an appointment at the Humane Society of Boulder Valley’s Veterinary Clinic for a new adoption exam, call 303-442-4030 option 2.
  7. How can I make my visit to the veterinarian less stressful?
    All dogs arriving for their appointment should remain on a leash, and cats and small animals should arrive in a safe carrier that they have already been introduced to prior to your visit. This helps ensure your pet, and those around you, will be safe and prevent unnecessary exposure to others. We also recommend bringing your pet’s favorite treat or other reward based tools to encourage them, like a filled Kong, a favorite toy, or other items. If you pet is particularly nervous or has a history of aggression, contact our Training and Behavior Center for support and suggestions. Our medical and client service staff members are Fear Free Certified Professionals and will help make your veterinary experience less stressful and more positive.
  8. What is a Fear Free Certified Professional?
    Fear Free Certified Professionals have completed specific education with stringent testing and annual continuing education requirements. Fear Free Certified Professionals not only look out for your pets’ physical health, but also their emotional well-being. Founded in 2016, Fear Free provides education to veterinary professionals, the pet professional community and pet owners.  Courses are developed and written by the most respected veterinary and pet experts in the world, including boarded veterinary behaviorists, boarded veterinary anesthesiologists, pain experts, boarded veterinary internists, veterinary technicians (behavior), experts in shelter medicine, animal training, grooming, boarding, and more.  HSBV’s veterinary clinic is staffed with Fear Free Certified Professionals.  Find out how you can become a Fear Free Happy Home.